The Black Travel
Intelligence Platform

1. Acceptance of Terms

By accessing or using SafeRoute Black Travel ("the Platform," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use this platform.

2. Nature of the Platform

SafeRoute Black Travel is a community information platform that aggregates and displays user-submitted travel experiences, ratings, and media. We are:

• Not a travel agency, tour operator, or booking service
• Not a professional safety assessment service
• Not an emergency or crisis response service
• Not affiliated with any government travel advisory body

All destination ratings, safety labels ("positive," "mixed," "negative"), and community experiences reflect individual user opinions only.

3. Accounts

Account and community features require an account created by email or Google sign-in. You must provide accurate information and are responsible for activity under your account. Features still being prepared for launch may be unavailable.

SafeRoute is not an emergency response service. In an emergency, contact local emergency services and your embassy or consulate directly.

4. No Professional Advice

Nothing on this platform constitutes professional legal, medical, safety, financial, or travel advice. You should always:

• Consult your government's official travel advisories (e.g., gov.uk/foreign-travel-advice, travel.state.gov, smartraveller.gov.au)
• Obtain appropriate travel insurance
• Seek professional advice before travelling to high-risk areas
• Verify all information independently before making travel decisions

5. User-Generated Content

Content on this platform is submitted by community members. We do not independently verify, endorse, or guarantee the accuracy of any user-submitted content. By submitting content, you:

• Confirm the content is based on your genuine personal experience
• Grant SafeRoute Black Travel a non-exclusive, royalty-free licence to display, distribute, and promote the content
• Agree not to submit false, defamatory, or misleading information
• Accept responsibility for any claims arising from your submitted content

6. Limitation of Liability

To the fullest extent permitted by applicable law, SafeRoute Black Travel and its operators shall not be liable for:

• Any direct, indirect, incidental, or consequential damages arising from your use of this platform
• Any travel decisions, incidents, losses, or injuries arising from reliance on platform content
• Inaccurate, outdated, or incomplete information displayed on the platform
• Unauthorised access to or alteration of your data
• Any third-party content linked or referenced on the platform

7. Accuracy and Currency of Information

Travel conditions, safety situations, and country-specific risks change frequently. SafeRoute Black Travel makes no warranty that any information is current, complete, or accurate at the time you access it. Always verify travel information independently before travelling.

8. Indemnification

You agree to indemnify and hold harmless SafeRoute Black Travel and its operators from any claims, damages, or expenses (including legal fees) arising from your use of the platform, your submitted content, or your violation of these Terms.

9. Intellectual Property

The SafeRoute Black Travel name, logo, and platform design are proprietary. User-submitted content remains the property of its respective contributors. You may not reproduce or redistribute platform content without written permission.

10. Third-Party Content

The platform may reference or link to third-party videos, blogs, and external sources. We do not endorse or control third-party content and accept no liability for it.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Continued use of the platform following any changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless applicable local law requires otherwise.

13. Contact

For legal enquiries, email kamil@saferouteblacktravel.com.

1. About This Policy

SafeRoute Black Travel ("SafeRoute", "we", "us") provides editorial travel information and selected community features for Black travellers. This policy covers enabled account, profile, chat, newsletter, reporting, and enquiry features. Features marked unavailable do not collect new submissions through the public interface. We do not sell personal data to third parties.

2. Information We Collect

a) Account information. If you create an account by email or by signing in with Google, we collect your name, email address, and (if provided) a profile photo. Email accounts require verification before certain features unlock. If you sign in with Google, Google shares your name, email, and profile photo with us in accordance with your Google account settings.

b) Profile content. Anything you add to your profile — display name, profile photo you upload, bio — is stored and may be shown publicly next to your comments, stories, and Travel Twins listing.

c) Community content. Comments, community-submitted travel experiences, Radar reports, and live chat messages are stored with your account ID and display name (unless posted anonymously, where supported) and a timestamp.

d) Travel Twins / traveller matching. If you use Travel Twins, we store the trip details you enter — destination, travel dates, interests, travel style, and budget — so other users can find and connect with you. This is visible to other logged-in users until you delete the listing.

e) Emergency Alert (SOS) submissions. If you use the Emergency Alert feature, we store the situation type you select, the location you type in, your description, your account ID and display name, and a timestamp. See Section 5 below — this feature is not monitored in real time and does not contact emergency services.

f) Location information. If you grant permission, we use your device's GPS (via your browser's geolocation) to help pre-fill your location when submitting an Emergency Alert. We do not track your location in the background or at any other time.

g) Uploaded media. Profile photos you upload are stored in our cloud storage (Firebase Storage, provided by Google) and linked to your account.

h) Newsletter. If you subscribe, we store your email address for the sole purpose of sending SafeRoute updates. You can unsubscribe at any time via the link in any newsletter email.

i) Partnership and business enquiries. If you submit a partnership, venue, or advertising enquiry, we store the contact and business details you provide to respond to your enquiry.

j) Device and usage data. We collect standard technical data — IP address, browser type, device type, pages visited, and approximate location derived from IP — for security, performance monitoring, and analytics.

k) Cookies and local storage. We use essential cookies/local storage to keep you signed in and remember your cookie and disclaimer preferences. We do not use advertising or third-party tracking cookies.

3. Where Your Data Is Stored and Who Processes It

Account data and enabled community features are stored using Google Firebase (Authentication, Firestore database, and Storage), operated by Google. Firebase stores and processes data on Google's cloud infrastructure in accordance with Google's own security and privacy practices — see Firebase's privacy and security documentation. Website hosting and content delivery is provided by Netlify. We use Google Fonts for typography, which may involve Google collecting basic usage data — see Google's Privacy Policy.

4. How We Use Information

• To create and manage your account, and verify your identity where email verification is required
• To display your community-submitted content, comments, and Travel Twins listing to other users
• To operate live chat and the Emergency Alert submission tool
• To send newsletter updates to subscribers, and to respond to partnership enquiries
• To monitor platform security, prevent abuse, and improve performance (analytics)
• We do not use your data for third-party advertising
• We do not sell your data to third parties

5. The Emergency Alert Feature — Important Limitations

The Emergency Alert (SOS) tool lets you record details of an urgent situation to our database. It is not an emergency response service. Specifically:

• Submissions are not monitored in real time or around the clock by SafeRoute staff.
• Using this feature does not contact police, ambulance, embassy, or any emergency service on your behalf.
• There is no guaranteed response time, and in many cases no human response at all — the submission is stored for record-keeping only.
• In a genuine emergency, always contact local emergency services directly first (see the numbers shown in the Emergency Alert tool).
• Data stored from a submission includes your situation type, typed location, description, account details, device-provided GPS coordinates (if you granted permission), and timestamp. This is retained as described in Section 7.

6. User-Submitted Content

Travel experiences, comments, chat messages, and Radar reports you submit may be displayed publicly on the platform, generally alongside your display name unless an anonymous option is used and selected. Do not include sensitive personal information (full address, financial details, passport numbers, etc.) in anything you submit publicly. You are responsible for the content you submit and confirm you have the right to share it.

7. Data Retention and Deletion

We retain account and content data for as long as your account is active, or as needed to provide the platform's features. You can request deletion of your account and associated personal data at any time by contacting us (Section 11). On request, we will delete your account information, uploaded media, and directly-identifying data within 30 days, except where we are required to retain limited records for legal, security, or fraud-prevention purposes. Public community content you posted (such as an experience or comment) may be anonymised rather than fully removed if deleting it would break the surrounding conversation, unless you specifically request full removal.

8. Third-Party Services

This platform may reference or link to third-party content (YouTube videos, external blogs, booking partners, etc.). These third parties have their own privacy policies and we are not responsible for their data practices. When you follow a link to a third-party site, that site's privacy policy applies.

9. Data Security

We rely on Google Firebase's security infrastructure (encryption in transit, access-controlled database rules) to protect stored data, and implement reasonable technical measures on our own platform. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security of data transmitted to or from this platform.

10. Children's Privacy

This platform is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has created an account or submitted data, please contact us for removal.

11. Your Rights and How to Exercise Them

If you are in the UK or European Economic Area, you have rights under UK GDPR / GDPR, and we extend the same practical rights to all users regardless of location, including:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your account and data (see Section 7)
• The right to object to or restrict certain processing
• The right to lodge a complaint with your supervisory authority (UK: ICO at ico.org.uk)

To exercise these rights, email kamil@saferouteblacktravel.com. We aim to respond within 30 days.

12. Changes to This Policy

We update this Privacy Policy whenever we add or change a feature that affects how data is collected or used. We will update the "Last updated" date at the top of this page whenever that happens. Continued use of the platform after an update constitutes acceptance of the revised policy.

13. Contact

For privacy-related enquiries or to exercise your data rights, email kamil@saferouteblacktravel.com.

1. Editorial and Community Content

Ratings and destination notes are editorial or community perspectives — not verified, official, or professional safety assessments. Individual experiences vary widely, and what one traveller experiences may not reflect universal conditions.

2. Account Verification

An "Email Verified" label confirms an account's email address only. It does not mean SafeRoute has fact-checked a trip, story, or claim.

3. Information May Be Outdated

Travel conditions change rapidly. Information on this platform may be outdated at the time you access it. Always verify with official government travel advisories before making travel decisions.

4. Not a Travel, Safety, or Emergency Service

SafeRoute Black Travel is not a travel agency, safety consultant, or emergency service. In an emergency, contact local emergency services and your embassy or consulate directly.

5. No Liability

We are not liable for any decisions, losses, or incidents arising from use of this platform. See our Terms of Service for the full limitation of liability, and our Privacy Policy for how we handle your data.

6. Contact

For questions about this disclaimer, email kamil@saferouteblacktravel.com.